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MPA FAQ Frequently Asked Questions - colorful ceramic musician playing saxaphone

Answers for your Frequently Asked Questions. If you still have questions, please contact MPA.

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MPA? What’s That?

MPA” is an acronym for Montgomery Psychiatry & Associates!

Easier to say. MUCH easier to spell!

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What Should I Do If I Have An Emergency?

Should you have an emergency when the office is closed, including:

  • Thoughts of suicide
  • Homicidal thoughts or behaviors
  • Or any significant emergent medical symptoms,

Please call 911 or go to the nearest emergency room.

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What Is Your Cancellation Policy?

If you need to cancel or reschedule a follow-up appointment, please allow 24 hour advance notice.

For new patient appointments, please allow 48 hours advance notice to reschedule.

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Can I Speak With My Doctor On The Phone?

Should you have problems or concerns that need to be addressed between your appointments, please call the office and speak with your doctor’s clinical assistant.

MPA’s office staff is trained to gather the necessary information to aid the doctor in assessing your situation.

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How Do I Request A Prescription Refill?

In order to better coordinate your care, we ask that you bring your prescription medications with you to each office visit.

This will enable us to determine how many refills you will need to last until your next visit, thereby eliminating the need for you to telephone the office between visits for refills.

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How Do You Handle Insurance?

Insurance is patient specific.

MPA is happy to file a claim with your insurance carrier. It is our goal to verify your particular insurance coverage and benefits and notify you of this information before your scheduled appointment.

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Can I Have A Copy Of My Medical Records?

You have several rights regarding your medical information, including the right to inspect and copy information that may be used to make decisions about your care.

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